Private first step

Tell us how we can help.

Raise a simple query about planned treatment in India. Start with basic information only. No reports, passport copies or other sensitive documents are needed yet.

We aim to reply within one working day

Private first query

Tell us how we can help.

No medical
files needed

Start with basic information only. After speaking with you, RayCare will explain the next step and how to share reports if needed.

01 Your details

Your full name Country of residence WhatsApp number Email (optional)

02 What help do you need?

Patient age Area of treatment Main help needed When are you considering travel? In a few words, what are you unsure about? (optional)

This is a planned, non emergency query. I understand that urgent or unstable symptoms need immediate local medical care. I agree to be contacted about this query. I will not send medical reports, passport details or other sensitive documents in the first WhatsApp message.

What happens next

1
We read your queryA coordinator understands the basic need.
2
We speak with youA short call helps us understand the patient’s situation.
3
Reports come acrossOnly if needed, we tell you what to send on WhatsApp, which is encrypted end to end.
4
You receive a clear scopeWe explain what we can do and the small coordination fee before work begins.

Our promise

No hospital tie ups or paid rankings.
No referral commission or treatment markup.
No payment before the scope and fee are clear.

Before you raise a query

The right starting point for planned care.

RayCare may help with

Understanding reports and the next sensible step
Arranging an international second opinion
Finding suitable doctors or hospitals in India
Comparing treatment suggestions and estimates
Planning travel, appointments, stay and follow up after you return home

Areas we do not currently support

Medical emergencies or unstable symptoms
Requests for a guaranteed outcome or a “best hospital” claim
Guaranteed visa approval or immigration shortcuts
Unverified treatments or legal shortcuts
Complex transplant pathways during RayCare’s initial service phase

We specialize only in the areas listed above. For anything else, please consult a suitably qualified provider.

Need urgent care?

If the patient has urgent or unstable symptoms, contact local emergency services or go to the nearest suitable hospital now. Do not wait for a RayCare reply.